Telephone extortion, how to prevent it and what to do in case of being a victim

extortionHere G4S Venezuela presents a few preventive measures you can take against this crime as well as some recommendations on how to react in case of being a victim.

Preventive measures against telephone extortion:

  1. Do not provide personal information to strangers regarding your family and neighbors’ schedules.
  2. Do not accept interviews with strangers and do not answer surveys or telemarketing promotions of any kind.
  3. Do not recommend relatives or friends to strangers.
  4. Keep a detailed registry, preferably in your phone, with caller Id.
  5. When making a purchase, do not provide your home number for the billing information.
  6. Setup a family strategy to come up with some kind of telephone identification, such as a keyword.
  7. Do not publish privileged information in websites such as Facebook, Twitter, Hi5,, etc.
  8. Know and identify your employees and do not share privileged information with them.

Recommendations in case of being a victim of telephone extortion:

  1. Stay calm.
  2. Do not establish a conversation with the criminal, hang up the phone.
  3. They will call you again a few times from the same unknown number or from a different number, DO NOT PICK-UP THE PHONE.
  4. Contact your Security Advisors, they will help you.
  5. In 90% of the cases, criminals will give up and call a different victim (they have a victim data base; you’re just one of them)
  6. Request your phone operator to change your line immediately if the calls continue.
  7. It is always recommendable to report the case to the competent authorities.


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